Refund policy

At MOTHER WEAR, we are committed to ensuring your complete satisfaction. We strive to provide a seamless shopping experience with efficient shipping and a straightforward exchange process.

Shipping Information

Orders placed before 1:00 PM IST are dispatched the same business day. Orders placed after this time will be dispatched on the next business day. Pre-order items will be shipped according to the date specified in the product title. Please allow 1–5 business days for delivery, depending on your location.

We offer exchanges for eligible items but do not provide refunds.

Eligibility:
• Exchanges are available only for items that are defective, damaged, or incorrectly shipped.
• The exchange request must be submitted within 3 days of delivery.

Exchange Process:
• For exchanges of wrong or damaged items, a continuous, unedited video of the parcel being unboxed is mandatory. This video must clearly show the product and the parcel's weight.
• The customer is responsible for shipping the eligible items back to us at address

No.167, ALG House, Race Course Rd, near RK Photo Centre, Coimbatore, Tamil Nadu 641018

Condition of Returned Items:
All returned items must be in their original condition:
• Unused and unwashed
• Free from any odors
• With all original tags intact

Processing Time:
• All returned items are subject to a quality check upon arrival.
• The full exchange process, from request approval to dispatch of the replacement item, may take 7–10 business days.
• Replacement items will be delivered within 10–12 business days after the exchange is approved.

Customer Support
Our customer support team is available to assist you Monday to Friday, from 10:00 AM to 5:00 PM IST. You can reach us at 9789723115 or by email at themotherwear@gmail.com. All inquiries received outside of working hours will be addressed on the next business day.